Privacy Policy

Protecting Your Privacy: How We Safeguard Your Personal Data

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Introduction

Effective Date: 17th August 2024

Only Lovable Incorporated (“we”,”us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://onlylovable.com (the “Site”), engage with our services, and/or purchase our products.

By using our Site, you consent to the practices described in this policy. If you do not agree to this Privacy Policy, please do not use our Site.

Information We Collect

We may collect the following types of information:

Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, shipping and billing address, payment details, and other similar information that you provide when interacting with our website, media channels, online and mobile applications, advertisements, and in stores; for example when creating an account, making a purchase, signing up for our newsletter, or contacting us.
Automatically Collected Information: We automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, and actions on the Site. We may use cookies, web beacons, and other tracking technologies to collect this data.
Transaction Information: We collect details of your transactions with us, such as products purchased, date of purchase, and payment information.

How We Use Your Information

We use your information in the following ways:

To Provide and Improve Our Services: We use your personal information to process orders, deliver products, and provide customer service. We also use it to personalise your experience and improve our offerings.
Marketing Communications: We may use your email address to send you promotional materials and updates about our products, services, special offers, and events. You can opt out of these communications at any time.
Analytics and Performance: We use automatically collected information to analyse how visitors use our Site, monitor the performance of our website, and improve functionality.
Legal and Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests.

How We Share Your Information

We may share your personal information in the following ways:

Service Providers: We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, shipping, analytics, marketing and customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from law enforcement or other authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the acquiring company.
Public Forums and User-Generated Content: Our Site, media, and channels may include blogs, forums, or public comment sections where you can post content, leave reviews, or engage with other users. Any information you choose to submit to these public areas may be visible to the public, and we encourage you to exercise caution when sharing personal information in these spaces. We are not responsible for the information you choose to make public in such forums.
Social Media Platforms: If you connect your account to or interact with us on social media platforms (e.g. Facebook, Instagram, Threads, Tik Tok, Twitter, etc.), we may collect and share your information with these platforms in accordance with their privacy policies. For example, if you “like” or share content from our Site through your social media account, or participate in social media features such as plugins or widgets, your activity may be visible to your friends and followers on these platforms. Additionally, if you engage with our content, such as participating in social media promotions or using a hashtag affiliated with us, your public profile may be linked to our brand activity.
Promotions and Partnerships: From time to time, we may partner with third parties (such as influencers, brands or promotional partners) to offer contests, sweepstakes, or other joint promotional campaigns. In these instances, we may share your information with our promotional partners if you choose to participate in such activities. These third parties will have access to the information necessary to administer the promotion. We recommend reviewing the privacy policies of any third parties involved before participating in such promotions.
Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request from law enforcement, regulatory authorities, or other legal entities. This may include complying with legal obligations, protecting the rights, safety, and security of our company, customers, or others, and investigating or responding to security incidents, fraud, or other illegal activities.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes without your consent.

Your Choices and Rights

Access and Update Information: You have the right to access and update your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing Communications: You may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually remove or reject cookies through your browser settings, but this may affect your experience on our Site.

Data Security

We take reasonable measures to protect your information from unauthorised access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these third parties.

Children's Privacy

In accordance with the Data Protection Act of Barbados, we do not knowingly collect or process personal data from children under the age of 18 without the explicit consent of a parent or guardian. If we discover that we have collected data from a child without such consent, we will take immediate steps to delete the information.

International Data Transfers

If you are accessing our Site from outside Barbados, please be aware that your information may be transferred to, stored, and processed in our facilities and those of third parties with whom we share it in Barbados and other countries. By using our Site, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date”.

Your Rights Under The Data Protection Act of Barbados

This Data Protection Act (DPA) grants individuals several rights concerning their personal data:

Right to Access: You have the right to request access to your personal data and to receive information about how it is processed.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data that we hold about you.
Right to Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent (where applicable).
Right to Object to Processing: You have the right to object to the processing of your data in certain circumstances, including in direct marketing purposes or when processing is based on your legitimate interests.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of your data or if processing is unlawful but you do not want the data erased.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transfer it to another data controller.
Right Not to Be Subject to Automated Decision-Making: The DPA gives you the right to not be subject to decisions made solely based on automated processing, including profiling, if those decisions have legal or significant effects on you.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: help@onlylovable.com